Your Price Won't Change On-Site: How We Quote

The usual way to buy a carpet or sofa cleaning is: call, describe it, get a range, have someone come and look, get a number, then get a different number at the end because the stains were worse than expected. We took that whole chain out. You see the price before you book, and it's the price you pay.

How the quote works

• Every item has one price — a bedroom, a three-seater sofa, a queen mattress, a two-bed two-bath regular clean. No hourly rate, no per-square-foot math you can't check.
• You pick the items in the calculator. It adds the minimum order if you're under it and the travel fee if you're outside the free area — both shown, not hidden.
• Two toggles change the number, and you flip them yourself: Pets in home, and Room is not empty. A first-order discount comes off automatically.
• The total is your total. No address needed to see it, no call, no one coming to look first.

Why stains don't change it

Stains are included in every price. That's the part most companies use to move the number on the day — "this one's set in, that's extra" — and it's exactly the part we took off the table. You pay for a clean piece, not for the number of problems on it. We may tell you a particular mark won't come out; we won't charge you more to try.

The one exception

The price is for what you selected. If what actually needs cleaning is different — you booked a loveseat and it's a five-seat sectional, you booked two bedrooms and the hallway is carpeted too and you'd like it done — the price is the calculator price for what's actually there. We tell you before we start, and you can say no to the extra. That's the whole exception, and it's the honest version of "it depends".

What if we can't do something

If we arrive and a piece is leather, or a rug is viscose, we don't clean it and you don't pay for it. If a stain turns out to be lifted dye or sun fade rather than dirt, we tell you, and the price for the piece doesn't move — the cleaning still happens; the promise about that one mark is what changes.

When you pay

After the job, not before. Nothing is charged online at booking. When the work is done and you've looked at it, you pay the number from the calculator — card, cash, or an invoice we send you. If something isn't right, you have 48 hours to tell us and we come back and re-clean it for free.

What happens after you book, step by step